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When travelling by car or minibus, please use designated Car Park area for disabled guests, situated near to the Park entrance gates. Parking available to disabled badge holders only.

In order to fairly accommodate all our guests, those who are able to provide documentary proof of disability (i.e. blue/orange badge or similar) will be eligible for discounted admission to the Park for themselves and up to two other helpers. On application at Reception persons admitted at the discounted rate may also be eligible to special ride access. Our ride operators will also be available to provide advice on facilities and access issues. The guests with disabilities (who, due to the nature of their disability, are unable to use the normal queue line) will receive preferential access to rides and attractions, which are designed, for ease of access (e.g. ride exits), along with a helper. Please note that the helper will not be permitted to use these preferential access points unless they are accompanying a disabled visitor onto the ride/attraction. The provision of admission discounts and exit ride passes are entirely at the discretion of Camelot Theme Park.

Wheelchairs are available from Reception (conditions apply) on a first come first served basis and are subject to a requisite deposit and a £3 charge. If possible inform us before your visit if a chair is required and we will place one in reserve.

On arrival at the designated access point to a ride, please contact a member of the ride staff for assistance. It may be necessary to wait for a short while before boarding a ride, or you may be asked to come back later should the access point be particularly busy. Guests should use their discretion when deciding whether or not to go on a ride and we suggest that you watch the ride before making a decision. Where appropriate, a guest with disabilities should ensure that they have a suitable helper with them to assist with loading/unloading, observance of safety restrictions/messages and any emergency/evacuation procedures. Our staff will give full loading instructions and assistance to both our guests with disabilities and their helpers. However, in the interests of everyone’s safety our staff will leave all lifting of any disabled person in the capable hands of their helpers. For safety reasons, the number of guests with disabilities permitted on certain rides at any one time may be limited.

Throughout the Park toilets with disabled access are available and we have a First-Aid Centre located at main entrance where special needs can be catered for e.g. cold storage of medicines, insulin injections and mothers wishing to breastfeed in private. Large groups of guests with disabilities visiting the Park are advised to contact our Sales & Marketing Department to pre book their group in beforehand.

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